- Encourage employees and clients to ask why and listen with respect.
- Challenge everything. It shows you care, forces others to listen to their own convictions, and you’ll probably learn something. The corollary to this is it only works if you listen.
- If you wouldn’t let your kids do it, you shouldn’t do it.
- Process safety ensures it’s safer to work within a facility than it is to drive to it.
- Start by identifying the hazards.
- Lead by example. Following safety procedures is for everyone.
- Pay sufficient attention to the individuals’ mindsets.
- Don’t fear the potential consequences of reporting a safety observation.
- A small change in behavior can have a big impact on others.
- Develop, measure, and reward improvements.
